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nobody
posted: 2013-01-24 18:32:22 (ID: 78425) Report Abuse
I have a few e-mails that i manage here at work? One of the e-mail is getting spamed alot and that is the e-mail that i register here with the game.I also like to change e-mails address but i notice that there is no link to do that here in game??
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nobody
posted: 2013-01-25 14:06:55 (ID: 78558) Report Abuse
I tested this log in ? "IF" i forg0t my pass word which is likely to happen one day,as i get older??Ther is no way to re-send pass word///Forgot Password / Resend Validation Link?? Pete i know you have alot on ur plate in keeping the game going,and keeping us happy,but if a newbe or any memeber that have been playing a while and lost ther pass word they would be stuck.Is there a link to help find a pass word??
Thaks Pete ....
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pete
H2TAGIT4Q

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Posts: 20505
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posted: 2013-01-25 16:47:11 (ID: 78570) Report Abuse
i donot fully understand what the problem is...
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preachie
posted: 2013-01-25 16:55:00 (ID: 78572) Report Abuse
Let me try to "translate"

1.) You cannot change your email address in the settings (which might be required if the address changes after you registered)

2.) nobody is looking for a way to recover the password when it's got forgotten.

@nobody: for topic 2.) you can click on the 'Register' button, there is a section where you can create a new password using the username and email address. Maybe we have to think about making this more clear, that on the register screen is also a 'Lost password' section?!
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pete
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posted: 2013-01-25 17:13:51 (ID: 78578) Report Abuse
preachie wrote:
Let me try to "translate"

1.) You cannot change your email address in the settings (which might be required if the address changes after you registered)

2.) nobody is looking for a way to recover the password when it's got forgotten.

@nobody: for topic 2.) you can click on the 'Register' button, there is a section where you can create a new password using the username and email address. Maybe we have to think about making this more clear, that on the register screen is also a 'Lost password' section?!


1.) is wrong, since I added it....2 minutes ago

2.) except from the Send New Password option and an external contact we are providing, there is no more help available

Thanks for the translation, preachie.


Add: How would you name the button then "Register / Lost password" or just two buttons to the same target?

Last edited on 2013-01-25 17:14:33 by pete

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nobody
posted: 2013-01-25 17:38:58 (ID: 78583) Report Abuse
thanks preachie
thats is what i was looking for .I didnt know it was inside the other 'Register' button",
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jack6
Leverkusen Leopards

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Joined: 2011-09-05/S00
Posts: 7094
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posted: 2013-01-25 22:03:13 (ID: 78612) Report Abuse
pete wrote:
Add: How would you name the button then "Register / Lost password" or just two buttons to the same target?

I would suggest 2 buttons to the same target.
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preachie
posted: 2013-01-25 22:36:42 (ID: 78615) Report Abuse
jack6 wrote:
pete wrote:
Add: How would you name the button then "Register / Lost password" or just two buttons to the same target?

I would suggest 2 buttons to the same target.

but maybe not a 2nd button but a simple link instead?!
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pete
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Posts: 20505
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posted: 2013-01-26 12:19:07 (ID: 78657) Report Abuse
preachie wrote:
jack6 wrote:
pete wrote:
Add: How would you name the button then "Register / Lost password" or just two buttons to the same target?

I would suggest 2 buttons to the same target.

but maybe not a 2nd button but a simple link instead?!
on you, chief design officer
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