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Main / Discussions / lost paid account very upset paid for a few years Search Forum
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Poster Message
mellowme
posted: 2024-04-07 13:55:58 (ID: 100182819)  Edits found: 1 Report Abuse
i paid for a year membership have had a membership for a while had to go away for a few months and my stuffs all gone how to i get my paid stuff back. i played regularly up untill i had no control over missing time now i lost everything even my points that i had been saving for events

Last edited on 2024-04-07 13:59:20 by mellowme

Radu91
Constanta Ravens

Romania   Radu91 owns a supporter account   Radu91 acts as Mentor for beginners

Joined: 2022-09-19/S48
Posts: 1341
Top Manager



 
posted: 2024-04-07 13:58:53 (ID: 100182820) Report Abuse
mellowme wrote:
i paid for a year membership have had a membership for a while had to go away for a few months and my stuffs all gone how to i get my paid stuff back. i played regularly up untill i had no control over missing time


If you have supporter, you get 28 days of inactivity.
Sorry to say, but those 28 days had passed and your team turn boot.
mellowme
posted: 2024-04-07 14:00:08 (ID: 100182821) Report Abuse
thats rediculas i spent a bunch of money on points and stuff not that long ago
there should be something in place for paid members who serve and cant play
Radu91
Constanta Ravens

Romania   Radu91 owns a supporter account   Radu91 acts as Mentor for beginners

Joined: 2022-09-19/S48
Posts: 1341
Top Manager



 
posted: 2024-04-07 14:04:20 (ID: 100182823) Report Abuse
mellowme wrote:
thats rediculas i spent a bunch of money on points and stuff not that long ago
there should be something in place for paid members who serve and cant play


There is.
If you ever leave for more than 28 days go to Front Office -> Settings and scroll down.
Find "Block my Team from going to Bot ("computer controlled")", click Yes and your team won't go boot for the next 6 weeks.
mellowme
posted: 2024-04-07 14:05:03 (ID: 100182824) Report Abuse
well i guess enjoy the game i wont play a game that steals your paid stuff i understand if the game is full removing inactive to make the team go but taking there account entirely is wrong points and all
Radu91
Constanta Ravens

Romania   Radu91 owns a supporter account   Radu91 acts as Mentor for beginners

Joined: 2022-09-19/S48
Posts: 1341
Top Manager



 
posted: 2024-04-07 14:10:34 (ID: 100182826) Report Abuse
mellowme wrote:
well i guess enjoy the game i wont play a game that steals your paid stuff i understand if the game is full removing inactive to make the team go but taking there account entirely is wrong points and all


Sorry to say, but those are the rules.
I don't know if Pete can do anything here, except maybe increase the time frame in Settings and maybe making it longer.
I'm speaking at a general level now, i don't know where you went or if you had phone coverage, but you can log in the game from the cellphone without any problems.
I hope you will decide to stay and continue to play.
Check the SeaDevils forum.
mellowme
posted: 2024-04-07 14:10:46 (ID: 100182827) Report Abuse
i could care less bout my team i can rebuild that's the fun part i want my points i was saving back and my account i had back
mellowme
posted: 2024-04-07 14:12:55 (ID: 100182828)  Edits found: 1 Report Abuse
were i went i had no phone or ability to get online for a few months with no time to plan

you would think you want to save paid players they help support the community not delete there paid items when something happens in life there has to be a way to remove users from a team without destroying there money paid people are going to keep paying

Last edited on 2024-04-07 14:18:44 by mellowme

pete
H2TAGIT4Q

Europe   pete owns a supporter account   pete is a Knight of RedZoneAction.org

Joined: 2011-09-01/S00
Posts: 20531
Top Manager



 
posted: 2024-04-07 14:34:50 (ID: 100182829) Report Abuse
Stop spreading false information . We have a botblock feature in place, and if this is not enough, you could have contacted me beforehand and I would have blocked yor team from going bot even longer. Many managers did that.

But of course it is much easier talking about me stealing money

mellowme
posted: 2024-04-07 14:58:16 (ID: 100182830)  Edits found: 2 Report Abuse
mellowme wrote:
i paid for a year membership have had a membership for a while had to go away for a few months and my stuffs all gone how to i get my paid stuff back. i played regularly up untill i had no control over missing time now i lost everything even my points that i had been saving for events


if you see here i was simply asking what to do radu made it seem like there was no hope and all was lost.

and the post before i said it was out of my control sometimes things in life hapen and you cant get to your phone or the computer your just gone for a few months
and your right pete you set it up as supporter like donation so you can take it withot issues i understand but still wrong to run an online game and strip them of paid credits

Last edited on 2024-04-07 15:04:55 by mellowme

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Main / Discussions / lost paid account very upset paid for a few years